Glow Galaxy Art Ltd takes the online privacy of our users and customers very
information we obtain from you when you use our services.
Please note, we are not responsible for the privacy practices of websites which may
be linked from Glowgalaxyart.com.
Use of personal information.
In order to provide our customers with an effective service, will collect and store
In the course of using our services, which could include making a purchase, emailing
us directory and signing up for our email offers we may collect:
Your name, address, phone number and email address.
Details of your order and a delivery address.
Details you provide us with when you make an enquiry.
Information relating to your visits to our website; i.e. the pages that you access, as
well as your location, language, browser, and IP address.
All information collected is used for the following purposes:
To process your order
Email order and delivery information,
Ongoing customer services.
Analysis of website statistics to improve performance.
We will use your personal information to maintain and update your account (e.g.
change of address) as well as keep in touch with you regarding changes to our terms
and conditions, marketing information, offers and your marketing preferences. You
may unsubscribe at any time.
In the course of providing our services, we have to share your information in the
Providing our couriers with your contact details so they can deliver your order
Providing services through payment providers, to process your transactions.
Providing website analytics companies (Google, Microsoft) with conversion details to
monitor our advertising performance.
Providing our email marketing partner with your name and email address together
with our message.
In the course of providing our services, we may need to share your information with:
Our professional advisers
HM Customs and Excise
Police or any other law enforcement or government agency where the law
requires us to do so. (If we are requested by such authorities investigating
suspected illegal activities we may be obliged to provide your personal
information, or any other information we obtain about you, to them)
Other 3rd parties for the purposes of fraud protection and credit risk reduction,
or for exercising and defending our legal rights.
By making a purchase from us you acknowledge that you do not object to us and the
third parties identified above using your personal information for any of the purposes
any of these purposes as a breach of any of your rights under the Privacy and
Electronic Communications (EC Directive) Regulations 2003 and EU General Data
Protection Regulation 2018.
How long we keep your information.
We will retain the personal information (including artwork / photographs) that you
provide for printing until you ask us to remove them. Upon making a purchase with
us, we will additionally retain certain limited personal information such as your name,
email address and postal address, order history, until you ask us to update or delete
those details. If we are legally required to do so, or if it is reasonably necessary to
meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce
our terms and conditions, we may also retain some of your personal information for a
period of time, even after you have closed your account.
In the case where you have any correspondence with us, either before or after a
purchase, we will either retain those details until we have deemed the information no
longer necessary, or, when resolved, you request it to be deleted.
In the event that we were to sell, or attempt to sell, our business, we may disclose
your personal data in confidence to any prospective purchaser and their advisers.
Where we store your personal data.
All information that we collect, and retain, is stored within the European Economic
Area and currently within the United Kingdom. Information passed to our 3rd party
partners may be held, or processed, outside of the European Economic Area.
You have the right to ask us not to process your personal data for marketing
purposes. Where you have consented to us using your personal data, you can
withdraw that consent at any time.
You can exercise your right to prevent such processing by clicking the unsubscribe
button/link on any marketing communication we have sent to you, or by contacting
Updating Personal Information.
If you wish to correct your personal information, or privacy preferences, please email
us at: firstname.lastname@example.org
You also have the right, with some exceptions, to ask us to provide a copy of any
personal data we hold about you. There may, in certain circumstances, be a fee
charged to meet our costs in providing you with this information.
Cookies are information packets sent by web servers to web browsers, and stored
by the web browsers. The information is then sent back to the server each time the
browser requests a page from the server. This enables a web server to identify and
track web browsers. There are two main kinds of cookies: session cookies and
persistent cookies. Session cookies are deleted from your computer when you close
your browser, whereas persistent cookies remain stored on your computer until
deleted, or until they reach their expiry date.
Cookies on our website
www.glowgalaxyart.com uses the following cookies on this website, for the following
purposes. We use the information that we collect from you to provide our services to
you. In addition to this, we may use the information for one or more of the following
purposes. To provide information to you that you request from us relating to our
products or services.2) To provide information to you relating to other products that
may be of interest to you. Such additional information will only be provided where
you have consented to receive such information.3) To inform you of any changes to
our website, services or goods and products. If you have previously purchased
goods from us we may provide, to you, details of similar goods or services, or other
goods and services, that you may be interested in.
Strictly necessary cookies
These cookies enable services you have specifically asked for. For those types of
cookies that are strictly necessary, no consent is required. These cookies are
essential in order to enable you to move around the Website and use its features,
such as accessing secure areas of the Website. Without these cookies services you
have asked for, like shopping baskets or e-billing, cannot be provided.
www.glowgalaxyart.com uses Google Analytics to analyse the use of this website.
Google Analytics generates statistical and other information about website use by
means of cookies, which are stored on users' computers. The information generated
relating to our website is used to create reports about the use of the website. Google
www.glowgalaxyart.com may publish Google Adsense interest-based
advertisements on this website. These are tailored by Google to reflect your
interests. To determine your interests, Google will track your behaviour across the
web using cookies. You can view, delete or add interest categories associated with
your browser using Google's Ads Preference Manager, available
You can opt-out of the Ad sense partner network cookie
at: http://www.Google.com/privacy_ads.html. However, this opt-out mechanism uses
a cookie, and if you clear the cookies from your browser your opt-out will not be
To ensure that an opt-out is maintained in respect of a particular browser, you should
use the Google browser plug-in available
[Other] third party cookies
On occasion, we include links to third parties on this website. Where we provide a
link it does not mean that we endorse or approve that site's policy towards visitor
Most browsers allow you to refuse to accept cookies. In Internet Explorer for
example, you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy",
and selecting "Block all cookies" using the sliding selector. Blocking cookies will
have a negative impact upon the usability of some websites.
By using our site, you consent to our websites cookies policy.